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If you decide Puffy isn’t for you within our 101-night sleep trial, you can return it for free. We’ll schedule the mattress return and donate it to a charity so it doesn’t go to waste. We’ll even provide a full refund of the purchase price.
Back to topIf Puffy isn't the perfect fit for you, our return policy makes product returns quick and easy. Just use the contact form above or email our support team support@puffy.ca with your order number and we'll get your return started.
Back to topShipping is free throughout Canada!
Back to topIn the event that you do not fall in love with your new Puffy Mattress during your 101-night sleep trial, you do not need to worry about paying for return shipping.
We will reach out to local charities in your area and set up a time for your mattress to be picked up from your home. In the event that we are unable to find a local charity that accepts mattresses, we will reach out to recycling centers.
Either way, you do not need to worry about any shipping charges!
Back to topOur lifetime warranty protects the quality of all mattresses, bases, bedding, and bedroom accessories for the entire time you use them.
Back to topWe’re proud to produce Canadian-made mattresses. All Puffy mattresses are designed, manufactured, assembled, and sewn right here in Canada.
Back to topPuffy Mattress is our original 10” 5-layer memory foam mattress that provides you with the perfect blend of comfort and support. Puffy Lux is our specialized 12” 6-layer mattress that adds a revolutionary new Plush Dual Cloud comfort transition foam to bring you enhanced pressure relief.
Need better spinal support? Puffy Lux is for you.
Back to topPuffy Mattress is our original 10” 5-layer memory foam mattress that provides you with the perfect blend of comfort and support. Puffy Royal is our luxury option, a 14” 7-layer mattress that features zoned full-body support with Cloud Air Technology and advanced airflow that keeps you consistently cool all night.
Need full-body support and premium cooling? Puffy Royal is for you.
Back to topPuffy Lux is our specialized 12” 6-layer mattress that adds a revolutionary new Plush Dual Cloud comfort transition foam to bring you enhanced pressure relief. Puffy Royal is our luxury option, a 14” 7-layer mattress that features zoned full-body support with Cloud Air Technology and advanced airflow that keeps you consistently cool all night.
Need better spinal support? Puffy Lux is for you.
Need full-body support and premium cooling? Puffy Royal is for you.
Back to topWe do not have a service to pick-up your old mattress. However, you do have options. To remove your old mattress, contact a local donation center, or simply call 1-(800)-GOT-JUNK, they will provide pick-up service for a small fee. Most sanitation departments also provide 1-2 free large item pick-ups per year. You can try giving your local department a call to arrange this.
Back to top| Size | Puffy (lbs) | Puffy Lux (lbs) | Puffy Royal (lbs) |
| Twin | 29 | 35 | 45 |
| Twin XL | 30 | 37 | 48 |
| Full | 40 | 49 | 63 |
| Queen | 48 | 59 | 76 |
| King | 61 | 75 | 96 |
| California King | 61 | 75 | 96 |
The original Puffy Mattress is 10" tall, the Puffy Lux Mattress is 12" tall, and the Puffy Royal Mattress is 14” tall.
Back to topThe Puffy mattress has undergone years of research to develop and is made with the highest quality materials. All Puffy mattresses come with a lifetime warranty to cover you from any manufacturing defects such as mattress sagging and deep indentations.
Back to topYes! All of our mattresses are compatible with your existing adjustable base or our full-featured, high-quality Puffy Adjustable Base.
Back to top| Size | Puffy | Puffy Lux | Puffy Royal |
| Twin | 38" x 75" x 10" | 38" x 75" x 12" | 38" x 75" x 14" |
| Twin XL | 38" x 80" x 10" | 38" x 80" x 12" | 38" x 80" x 14" |
| Full | 54" x 75" x 10" | 54" x 75" x 12" | 54" x 75" x 14" |
| Queen | 60" x 80" x 10" | 60" x 80" x 12" | 60" x 80" x 14" |
| King | 76" x 80" x 10" | 76" x 80" x 12" | 76" x 80" x 14" |
| California King | 72" x 84" x 10" | 72" x 84" x 12" | 72" x 84" x 14" |
Your Puffy mattress will arrive in a box that measures 19" x 19" x 42". Once you open it up, you can expect to receive the perfect size bed to fit your needs.
Back to topPuffy Mattress is designed to support up to 350 lbs per side of the mattress.
Back to topBecause of their build and quality, our mattresses are able to be placed on most surfaces!
Puffy's mattresses are not available in stores and sold online only, however, you can try our mattresses risk-free in your own home for 101 nights! If you don't absolutely love it, we can schedule a pickup and refund you your full purchase price.
The reason we don't offer our mattresses in stores is because it allows us to keep our operating costs low and pass the savings onto you! It's how we've been able to offer such incredible mattresses at amazingly low prices!
Back to topPuffy's mattresses are designed so that it would never need to be flipped over. You can, on occasion, rotate them 180 degrees, however it is not necessary.
Back to topThere is no need to have a set-up team come out because Puffy Mattresses arrive compressed in a 19" x 19" x 42" box making it easier to carry to your bedroom and open.
Back to topPuffy only comes in the 6 Canada standard mattress sizes:
The Puffy Foundation comes with headboard attachment parts to easily connect your headboard to your frame!
Back to topThe Puffy Foundation has a robust metal design and is constructed to support over 1000 lbs.
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| Foundation Size | Dimensions |
| Twin | 38" x 75" x 15" |
| Twin XL | 38" x 80" x 15" |
| Full | 54" x 75" x 15" |
| Queen | 60" x 80" x 15" |
| King | 76" x 80" x 15" |
| California King | 72" x 84" x 15" |
| Puffy Foundation Size | Weight |
| Twin | 24 lbs |
| Twin XL | 25 lbs |
| Full | 38 lbs |
| Queen | 41 lbs |
| King | 47 lbs |
| California King | 48 lbs |
Yes, the Puffy Foundation will fit inside the Puffy Bed Frame. However, you do not need to purchase both as the Puffy Bed Frame already includes rolling slats to provide you with a foundation to place your new mattress on!
Back to topYes, your order will include headboard attachment brackets to install a headboard to your Puffy Foundation.
Back to topIf you've lost or misplaced your manual, download the digital copy here!
Back to topYes! The Puffy Adjustable Base is available now in a full size! It is also available in twin XL, queen, and split king sizes.
The split king size can accommodate either a single king size mattress, or 2 twin XL mattresses for independent comfort!
Back to topYes! The split king Puffy Adjustable Base combines 2 of our twin XL bases together, side-by-side. The base can be used with 2 twin XL mattresses and controlled completely independently from one another, or connected via our synchronization cable and used with a single king size mattress. The choice is up to you!
Back to topThe Puffy Adjustable Base was designed to fit into the same size bed frame.
Back to topThe Puffy Adjustable Base is designed so that it can be used one of two ways. It can be placed inside of a bed frame, or it can be used as a standalone base.
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| Puffy Adjustable Base Size | Dimensions |
| Twin XL | 38" x 80" x 15" |
| Full | 54" x 75" x 15" |
| Queen | 60" x 80" x 15" |
| Split King | 76" x 80" x 15" |
The split king Puffy Adjustable Base combines 2 of our twin XL bases together, side-by-side. The base can be used with 2 twin XL mattresses and controlled completely independently from one another, or be used with a single king size mattress.
Back to topThe Puffy Adjustable Base can support up to 800 lbs. The split king Puffy Adjustable Base supports 800 lbs on each side.
Back to topThe split king Puffy Adjustable Base can be used with one of two options:
Yes! You can pair up the two halves of the split king Puffy Adjustable Base using the included synchronization cable which allows you to control both sides simultaneously. This allows you to use the split king frame with single king size mattress!
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| Puffy Adjustable Base Size | Weight |
| Twin XL | 108 lbs |
| Full | 123.5 lbs |
| Queen | 134.5 lbs |
| Split King | 2 x 108 lbs (216 lbs) |
If your current mattress is an all-foam or latex mattress, then yes, it will be compatible.
Back to topIf you've lost or misplaced your manual, download the digital copy here!
Back to topThe Puffy Bed Frame is sturdy enough to support up to 600 lbs.
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| Puffy Bed Frame Size | Dimensions |
| Full | 58" x 83" x 51" |
| Queen | 64" x 88" x 51" |
| King | 80" x 88" x 51" |
| California King | 76" x 92" x 51" |
The height listed includes the height of the headboard - the height of the bed frame alone is 17 inches high.
Back to topThe top of the Puffy Mattress, while placed on the Puffy Bed Frame, is 24.5 inches tall.
Back to topThe top of the Puffy Lux Mattress, while placed on the Puffy Bed Frame, is 26.5 inches tall.
Back to topYes! The Puffy Bed Frame is perfectly spaced to fit the Puffy Adjustable Base within it. All you have to do is remove the rolling slats and the slat support rails, and you're good to go!
Back to topThe Puffy Bed Frame includes a foundation of rolling slats! These are a higher quality version than your typical solid/flat slats so you won’t need any extra support.
Back to topYes, the Puffy Foundation will fit inside the Puffy Bed Frame. However, you do not need to purchase both as the Puffy Bed Frame already includes rolling slats to provide you with a foundation to place your new mattress on!
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| Puffy Bed Frame Size | Weight |
| Full | 160 lbs |
| Queen | 167 lbs |
| King | 202 lbs |
| California King | 198 lbs |
*Weights are for both the frame and headboard.
Back to topIf you've lost or misplaced your manual:
| Puffy Mattress Pad Size | Dimensions |
| Twin | 38" x 75" x 2" |
| Twin XL | 38" x 80" x 2" |
| Full | 54" x 75" x 2" |
| Queen | 60" x 80" x 2" |
| California King | 72" x 84" x 2" |
The Puffy Mattress Pad is 2 inches thick and has durable stretch pockets compatible with mattresses up to 15 inches in depth.
Back to topThe Puffy Mattress Pad should be machine washed cold.
Wash the Puffy Mattress Pad in cold water on a gentle cycle only. DO NOT USE BLEACH. Do not dry clean. Do not iron. Tumble dry on low heat and make sure it is completely rinsed out and dry before use.
Back to topThe weight of your mattress pad depends on its size. Here’s a helpful table:
| Puffy Mattress Pad Size | Weight |
| Twin | 8 lbs |
| Twin XL | 9 lbs |
| Full | 11 lbs |
| Queen | 13 lbs |
| California King | 16 lbs |
| Puffy Comforter Size | Dimensions |
| Twin/Twin XL | 70" x 88" |
| Full/Queen | 90" x 94" |
| King/California King | 94" x 108" |
The Puffy Comforter should be machine washed cold.
Wash the Puffy Comforter in cold water on a gentle cycle only. DO NOT USE BLEACH. Do not dry clean. Do not iron. Tumble dry on low heat and make sure it is completely rinsed out and dry before use.
Back to topThe weight of your comforter depends on its size. Here’s a helpful table:
| Puffy Comforter Size | Weight |
| Twin/Twin XL | 5.6 lbs |
| Full/Queen | 7.5 lbs |
| King/California King | 9 lbs |
| Puffy Mattress Protector Size | Dimensions |
| Twin | 38" x 75" |
| Twin XL | 38" x 80" |
| Full | 54" x 75" |
| Queen | 60" x 80" |
| King | 76" x 80" |
| California King | 72" x 84" |
The Puffy Mattress Protector uses durable stretch pockets that can accommodate the thickness of all Puffy's mattresses.
Back to topWash the Puffy Mattress Protector in cold water on a gentle cycle. DO NOT USE BLEACH. Tumble dry on low heat and make sure it is completely dry before use.
Back to topThe weight of your mattress protector depends on its size. Here’s a helpful table:
| Puffy Mattress Protector Size | Weight |
| Twin | 2.4 lbs |
| Twin XL | 2.6 lbs |
| Full | 3.1 lbs |
| Queen | 3.5 lbs |
| King | 4.4 lbs |
| California King | 4.3 lbs |
Yes! The Puffy Mattress Topper's cover is removable and washable.
Wash Instructions: Wash zipper cover in cold water on gentle cycle. DO NOT USE BLEACH! Tumble dry on low heat. Completely dry before use.
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| Puffy Mattress Topper Size | Dimensions |
| Twin | 38” x 75” x 2.5” |
| Twin XL | 38” x 80” x 2.5” |
| Full | 54” x 75” x 2.5” |
| Queen | 60” x 80” x 2.5” |
| King | 76” x 80” x 2.5” |
| California King | 72” x 84” x 2.5” |
The weight of your mattress topper depends on its size and firmness. Here’s a helpful table:
| Puffy Mattress Topper Size (Firm) | Weight |
| Twin | 10 lbs |
| Twin XL | 10.25 lbs |
| Full | 14 lbs |
| Queen | 16.5 lbs |
| King | 22.2 lbs |
| California King | 20 lbs |
| Puffy Mattress Topper Size (Soft) | Weight |
| Twin | 11 lbs |
| Twin XL | 11.25 lbs |
| Full | 15.3 lbs |
| Queen | 17.6 lbs |
| King | 22 lbs |
| California King | 21.8 lbs |
The Puffy Blanket comes in three generous sizes. It’s perfect for sharing, for use as a throw, or for a luxuriously soft comfort just for yourself - so you have options.
Puffy Blanket sizes include:
Yes! The Puffy Blanket can be used as a blanket in the bedroom and as a faux fur throw in the living room. The dual-feel faux fur and mink design will add velvety warm comfort to any room of the house.
Back to topMachine wash your faux fur Puffy Blanket at home. Just use cold water and wash it with similar colours. You can also tumble dry the Puffy Blanket on low heat.
Back to topThe weight of your blanket depends on its size. Here’s a helpful table:
| Puffy Blanket Size | Weight |
| Small | 2.5 lbs |
| Medium | 6 lbs |
| Large | 7.5 lbs |
Inner Blanket - Hand wash and only hang dry - DO NOT TUMBLE DRY
Duvet Cover- Hand wash, or machine wash, and hang dry - do not bleach - DO NOT TUMBLE DRY
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| Puffy Weighted Blanket Size | Dimensions |
| Twin | 48” x 72” |
| Queen | 60” x 80” |
| King | 80” x 87" |
The weight of your weighted blanket depends on its size. Here’s a helpful table:
| Puffy Weighted Blanket Size | Weight |
| Twin | 15 lbs |
| Queen | 15 lbs |
| King | 20 lbs |
Puffy Sheets can be washed and tumble dried at home. We recommend washing the bamboo sheets in cold water to help sustain the soft and silky feel. Wash after wash, Puffy bamboo bed sheets will continuously cover you in comfort.
Back to topPuffy Sheet sets are available in all sizes, including twin, twin XL, full, queen, king, and California king.
The Puffy Sheet set features a fitted sheet, flat sheet, and two pillowcases (1 pillowcase for the twin and twin XL). The Puffy deep pocket fitted sheet is perfect for mattresses between 10 and 15 inches deep.
Back to topPuffy Bamboo Sheets are safe for the entire family. Naturally hypoallergenic 100% bamboo fibre is soft, breathable, and dust mite resistant.
Puffy Sheets are also Standard 100 OEKO-TEX Certified. Every thread and component has been tested for harmful substances. This is the highest possible standard for textile quality and assurance.
Puffy Bamboo Sheets also contain antibacterial properties. 100% bamboo sheets absorb and evaporate moisture, minimizing the opportunity for bacteria to share the bed with you.
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| Puffy Fitted Sheet Size | Dimensions |
| Twin | 38” x 75” x 15.7” |
| Twin XL | 38” x 80” x 15.7” |
| Full | 54” x 75” x 15.7” |
| Queen | 60” x 80” x 15.7” |
| King | 76” x 80” x 15.7” |
| California King | 72” x 84” x 15.7” |
| Puffy Flat Sheet Size | Dimensions |
| Twin | 66" x 96" |
| Twin XL | 66" x 102" |
| Full | 81" x 96" |
| Queen | 90" x 102" |
| King | 108" x 102" |
| California King | 108" x 102" |
| Puffy Pillow Case Size | Dimensions |
| Standard | 20" x 30" |
| King | 20" x 40" |
The weight of your sheets depends on their size. Here’s a helpful table:
| Puffy Sheet Size | Weight |
| Twin | 2.8 lbs |
| Twin XL | 3 lbs |
| Full | 4 lbs |
| Queen | 4.4 lbs |
| King | 5 lbs |
| California King | 5.1 lbs |
If you are placing the rug beneath a queen size bed, a 5′ x 8′ area rug will fit nicely. The 5′ x 8′ area rug is also suited to smaller living room spaces and dining rooms. For a king size bed or california king bed, a 6′ x 10′ area rug is better suited. The 6′ x 10′ area rug is the best option for larger spaces around the house.
Back to topThe Puffy area rug has a pile height of 1.5". The Puffy Rug is a plush high-pile shag area rug that feels luxuriously soft between your toes.
Back to topYou can spot clean the Puffy Rug with mild detergent. Blot dry with a clean undyed cloth by pressing firmly over the spill. For hard to remove stains, professional rug cleaning is recommended.
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| Rug Size | Dimensions |
| Medium | 5’ x 8’ |
| Large | 6’ x 10’ |
The medium rug weighs 29 lbs, while the large rug comes in at 45 lbs.
Back to topIf you decide Puffy isn’t for you within our 101-night sleep trial, you can return it for free. We’ll schedule the mattress return and donate it to a charity so it doesn’t go to waste. We’ll even provide a full refund of the purchase price.
Back to topIf Puffy isn't the perfect fit for you, our return policy makes product returns quick and easy. Just use the contact form above or email our support team support@puffy.ca with your order number and we'll get your return started.
Back to topShipping is free throughout Canada.
Back to topIn the event that you do not fall in love with your new Puffy Mattress during your 101-night sleep trial, you do not need to worry about paying for return shipping.
We will reach out to local charities in your area and set up a time for your mattress to be picked up from your home. In the event that we are unable to find a local charity that accepts mattresses, we will reach out to recycling centers.
Either way, you do not need to worry about any shipping charges!
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